Appearancematerials.com Products Inc. is committed to protecting your privacy. Our website has been designed to allow you to visit most areas without identifying yourself or supplying personal information. For those areas where you are requested to provide identifiable information, we assure you that it will only be used to enhance and support your customer relationship with Appearancematerials.com Products, Inc.

 What information do we collect?

 We only collect information as needed to process your requests. We may ask for information when you register for a service or order products from our online catalog. Therefore, we may need your name, email address, phone number, credit card number, etc. in order to fulfill your request. We may also use that information to provide you with additional services or information in which you might be interested. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to process an order.

Disclosure

 We do not disclose your personal information unless the following conditions are met: you provide to us a specific written consent, or we are required by law. We will not sell, rent, lease, or share your personal information with any individual, group, or company outside of Appearancematerials.com Products, Inc. other than as necessary to fulfill your request, e.g. to process an order.

 Your personal information is only used for the purpose it was collected.

About "Cookies"

 When browsing a website, a cookie identifies only your computer. A cookie is a piece of data stored on a site visitor’s hard drive to help improve your access to the site and identify repeat visitors. For instance, when a cookie is stored to remember you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to target the interest of our users to enhance their experience on our site. Under no circumstances can a cookie identify you as an individual to this or any other site. If you would rather not take advantage of the benefits made possible by cookies, most browsers allow you to reject them or to choose which cookies to accept. For further information about cookies, please refer to the U.S. Department of Energy, Information Bulletin, I-034: Internet Cookies.

Security

 When you submit sensitive information via the website, your information is protected both online and offline. This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. High-level encryption ensures protection when providing sensitive data such as credit card information and forms that request personal information.You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

 While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

How you can correct your information/inaccuracies

 To meet the Fair Information Practices as defined by the U. S. government, inaccuracies in personal information may be corrected by sending e-mail or postal mail as described above. Changes will be acknowledged by the same method as the change request.

 Contacting the Appearancematerials.com Products, Inc. web site

 If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact the Webmaster by e-mail: info@appearancematerials.com, postal mail or phone, as indicated.

Appearance Materials
PO Box 116
Westbrook, CT 06498
Telephone: 1-860-399-6275

Privacy outside the Appearancematerials.com Products, Inc. website

 This web site may at times contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Once you click to another website, this Appearancematerials.com Products, Inc. Privacy Policy no longer applies.

Shipping

All merchandise is shipped throughout the Continental U.S. Delivery time ranges from 2 to 7 business days depending on where you live.

Some items are custom made to order and require additional time or may be drop-shipped directly from the manufacturer's warehouse. Custom items cannot be expedited.

Transit Times

Please note that the Shipping Service Guarantee applies only to business days, and excludes weekends, holidays, and other events that may occur.


Shipping Rates: Continental USA

Shipping rates include Handling, Packing and Insurance.
We charge a flat rate based on the order value. Please note that shipping on oversized or heavy items(55gal drums) may be higher than these prices. On oversized items, we have noted that the item will require a shipping rate quote for expedited or international shipping. These items include, but are not limited to: buffers, complete wash systems, and vacuums.
 

CONNECTICUT RESIDENTS enjoy free ground shipping on orders over $95 shipped within Connecticut!

Address Corrections?

•    If your shipping address is incorrect on your order, please call us as soon as possible and we will be happy to change it for free.
•     There is no charge for us to correct the address before the package is shipped.

State Sales Tax:
•    Connecticut residents add 6% Sales Tax. Enjoy free ground shipping within Connecticut on orders over $95.00!

 

Other

 While we maintain every effort to be as accurate as possible, Appearancematerials.com Products, Inc. is not responsible for typographical errors on this site.